Candidatei-me online. O processo levou 5 dias. Fui entrevistado pela Allstate (Roanoke, VA) em jun. de 2016
Entrevista
I applied online and got an email to set up a telephone interview. The phone interview was a recording. Once I did the phone interview, I got an email to complete an online assessment and after I completed that I got a call for a face to face interview. The face to face interview was with two managers and I was asked 3 behavior questions and about 5-6 general job experience questions plus some random questions they threw in. I was asked not once but two times why Allstate. They were mostly looking for customer service experience. I just graduated so I don't have more than a full year of customer service so I think that's why they didn't hire me. They also stressed that the job would be over 40 hours a week and that it was extremely high volume.
Perguntas de entrevista [1]
Pergunta 1
Why Allstate? Name 5 behavioral characteristics needed for good customer service. 3 behavioral questions and 5 job related tell me about a time/experience questions most all related to customer service
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Allstate (Milford, CT) em mar. de 2023
Entrevista
Interview process was fairly quick but took them almost 3 weeks for a response if they were going to move forward with me or not. Didn’t really get a good vibe in the interview. They seemed like they already had an idea of what they were looking for, which is a Caucasian male. Guess they prefer not to have a minority female in this role.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you had a difficult situation and how did you handle it
Candidatei-me online. Fui entrevistado pela Allstate (Albuquerque, NM) em mai. de 2020
Entrevista
Interview process was easy and well established. I had a phone interview, followed up with a zoom interview. All in all it was a good experience even though I was not offered the job.
Perguntas de entrevista [1]
Pergunta 1
They use the Star Method and ask about real life experiences
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Allstate (Nashville, TN) em dez. de 2018
Entrevista
Shortly after filling out the online application, I was emailed to schedule a phone interview. The phone interview was easy - basically a review of my resume and a couple of situational based questions. I was scheduled for a face-to-face interview for the following week. When I arrived, I was interviewed by a claims manager and an employee in the leadership development program. It became clear that they already had someone in mind for the position. I was only asked four questions - all behavioral based and relatively simple. After 25 minutes the interview was over. I received an automated email THAT NIGHT notifying me that I was not selected for the position.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time when you had to deal with a difficult customer?