Quick, simple, and thorough. They test you with multiple skill set tests, then HR goes through the results with you, and if you score well, HR will push you through for an interview with a Manager.

The job was posted online. They called to set up a phone interview. The interviewer was 15 minutes late calling. Questions were asked regarding previous employment and why I was relocating. I was called back for a face to face interview. 5 days before the interview, they called to reschedule the time. Once at the appointment, the recruiter spent a few minutes coaching me on what would happen during the interview. While speaking with the sales manager, I was asked to role play the part of a retention agent. I was told that I had supervisor potential, but I never heard back from the company.