Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela American Airlines (Los Angeles, CA) em jan. de 2011
Entrevista
I believe they were interviewing about 100 applicants over a 3 day period, 20 per group. Our group we all sat at a large table and were asked; What do know about AA?, Why do you want to work here? etc. Then we were given a written test on how to deal with difficult customers and how to handle it. Lastly were broken up into small groups of 2 or three and were interviewed by two managers; it was the basic HR questions and little getting to know your personality to see if you were a fit.
Perguntas de entrevista [1]
Pergunta 1
The written test contained a mathematical question with being short changed and how to deal with a customer that is difficult and has a $100 bill and you can't break it. The written test was timed, I believe you had 15-20 minutes to write down your answers for all 10 questions.
First they assign you an interview, so doesn’t matter if you are available or not, and they don’t tell you when it is until about 5 days before. I scrambled to get my work covered for that day and in an email they tell you to get to the airport 15 min before your time. I get their on time but have to wait at the ticket line to tell someone I’m there. By the time I get to a person, it’s my interview time and it proceeds to take more time for the agent to tell someone I’m even there. At this point I’m late and the supervisor tells me that the manager said I’m late and I’ll need to reschedule. It’s not even 3 minutes past, and I’ve left work early and driven 30 minutes for nothing. They don’t even validate my parking for me, so now I have to pay to park for nothing as well. Don’t bother applying here, it’s a waste of time.
Fiz uma entrevista na empresa American Airlines (Greenville, SC).
Entrevista
The interview process was professional and well-structured. It began with an initial discussion about my background and experience, followed by questions focused on my skills, problem-solving abilities, and how I would handle responsibilities related to the role.
Perguntas de entrevista [1]
Pergunta 1
They asked me how I handle pressure when multiple priorities are competing. It stood out because it directly relates to the pace of the role and how I stay organized and focused
Not much to say, I didn’t get the job. I interviewed online and it was pretty straight forward, but I didn’t like the location I would’ve had to work at, so we didn’t proceed