Candidatei-me online. Fui entrevistado pela American Airlines (Phoenix, AZ) em mai. de 2021
Entrevista
First did a video interview. from home. A few days later I got an email scheduling a in person group interview as well as the city codes tests. 75 city codes (domestic and International). Needed to get a 90% or higher to pass or 80-89% gets you a retake. Then you leave and take a group interview with 2 interviewers and 4-5 applicants. They asked 4 questions, 2 of us got the job right there and had to complete drug screening, and fill out background check information. They said training will start in about 3 weeks.
Perguntas de entrevista [2]
Pergunta 1
When were you in a tough situation at work, what did you do, and how was it resolved?
Candidatei-me pessoalmente. Fiz uma entrevista na empresa American Airlines (Euless, TX).
Entrevista
I found the group interviews to be fun. Personality profiles were discovered through computer-based assessments. Your sales technique was tested in a group mock sales setting. Then a one-on-one personal interview. I apparently aced it and was offered a position the same day.
There was process of 3 interviews during recruitment and I received my offer within 1 week. The interview process was somewhat simple and most questions were customer service based. The last interview was a one on one with the general manager.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you dealt with a difficult customer and how you overcame that situation
Candidatei-me online. Fiz uma entrevista na empresa American Airlines (Winston-Salem, NC).
Entrevista
multiple stage interview but pretty easy. airport codes test where a good number of applicants were vetted by failing. it seemed if you passed the codes test you moved on. During training there are a bunch of tests that you have to pass to move forward. lengthy but not a difficult process.
Perguntas de entrevista [1]
Pergunta 1
Describe a difficult work situation and how you handled it