First there was a 30+ on line questionnaire, then a phone interview. Depending on who you got for the phone interview, it was either extremely by rote questioning, or an actual, personalized interview. I had two interviews, one average and the other one terrific, where I felt that I really connected with the interviewer. She made it clear that only my lack of experience working with volunteers rather than paid employees kept me from continuing the application process.

There were 2 phone interviews with a recruiter and then the hiring manager. They were both very pleasant. It was more like a conversation than an interview. I felt at ease after each interview.