had three steps. interview with recruiter then had to come in and interview with performance based questions followed that up with a role play sesh. You then had to go on the website confirm everything is correct. then drug test and background check
Outras avaliações de entrevista de vagas de Customer Service Representative da empresa American Express
Not good, they just asked star based behavioural questions and it sucks to remember the pattern . They should change the interview process /pattern.. and also I don’t think they know how to hire a person, shame on them
Fiz uma entrevista na empresa American Express (Toronto, ON).
Entrevista
first interview- behavioral round with talent acquisition on teams
second interview-in person with 2 team leads, 5 behavioral question and scenario based
2 assessments for language and other types of assesments
Perguntas de entrevista [1]
Pergunta 1
how would you handle a caller who asked you to do something against procedures