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      Buscas relacionadas: Avaliações da empresa American Express | Vagas da empresa American Express | Salários da empresa American Express | Benefícios da empresa American Express
      Entrevistas da empresa American ExpressEntrevistas do cargo de Account Protection Specialist da empresa American ExpressEntrevista da empresa American Express


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      Entrevista para Account Protection Specialist

      28 de abr. de 2017
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela American Express em mar. de 2017

      Entrevista

      The application process has several stages: 1) Online application 2) Telephone conversation during which the job is explaine din more detail, some basic interview questions are asked and then a quick check of CV the dates, companies and positions, when the applicant has to formally confirm all of that information is performed 3) Digital interview- a link will be e-mailed to you to record yourself answering 5 pre-recorded questions - this takes about 15 minutes; there is an option to test the system and enusre that it works 4) Personal interview at the company

      Perguntas de entrevista [1]

      Pergunta 1

      How would you describe yourself
      Responder à pergunta

      Outras avaliações de entrevista de vagas de Account Protection Specialist da empresa American Express

      Entrevista para Account Protection Specialist

      22 de jul. de 2024
      Funcionário(a) sigiloso(a)
      Phoenix, AZ
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa American Express (Phoenix, AZ).

      Entrevista

      Standard S.T.A.R. Format. Just remember when answering provide the situation, how you handled it and what the outcome was. I have had a few interviews ranging from one person to a panel of 4.

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to work for this department?( i was in another department at the time)
      Responder à pergunta

      Entrevista para Account Protection Specialist

      1 de fev. de 2019
      Candidato(a) sigiloso(a) à entrevista
      Phoenix, AZ
      Nenhuma oferta
      Experiência neutra
      Entrevista fácil

      Candidatura

      O processo levou 2 semanas. Fiz uma entrevista na empresa American Express (Phoenix, AZ).

      Entrevista

      I applied and a day later was asked to complete a 40-60 mins assessment. Then a couple days later was called to schedule a phone interview. Phone interview was about 40 mins long. Consisted of 3-5 STAR behavioral questions. I was asked then right after to come in for a in person interview. The in person interview was round robin style which consisted of 5 directors/supervisors and 8-10 other candidates. Walked into a room where there were two rows of chairs facing a screen and behind it were three different tables. The directors all took turns introducing themselves and then all the candidates did the same thing and were asked to explain why we want to work there. We all took turns rotating to each table to speak with a different director/supervisor where they all asked us 2-3 star questions that were about in total 4-6 mins long. Then we all took turns taking a mock call where someone called in stating their wallet was stolen and were so upset and stressed. Recruiter stated when taking the mock call it was important not to say “I’m sorry” but use empathy instead of sympathy. I was sooo nervous prior to the interview not knowing what to expect for a round robin because I hate speaking in front of a lot of people, however it was amazing. I felt so comfortable and was so happy after we were finished. Be prepared to ask them 2-3 questions about the company. I was then told we would hear something by Monday if we get it or not. I’ve never been so stressed in my life worrying if I’ll get this position or if they loved me or hated me. The benefits, pay, morals and values are amazing. I spoke with people there who have been there 15 plus years which I appreciate because you could actually make a career with this company. I finally received a call back regarding my interview only to have the recruiter inform me that they closed the position just meaning they weren’t going to hire anyone due to not enough spots to fill. I was a bit disappointed to say the least because they were hiring to fill 8 spots and a company this big overlooked not enough positions to fill? He said anyone who received an offer would have theirs rescinded. He then informed me to apply for another position. I applied for it. We’ll see how this goes but not looking too good in a candidates eyes right about now. I feel as if I wasted my time.

      Perguntas de entrevista [1]

      Pergunta 1

      If you were gone one day and when you came back there was a new system you had to use but you had never been trained on it what would you do? They also stated assume hypothetically you could not get help from your co workers or supervisors.
      Responder à pergunta