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      American Express

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      Buscas relacionadas: Avaliações da empresa American Express | Vagas da empresa American Express | Salários da empresa American Express | Benefícios da empresa American Express
      Entrevistas da empresa American ExpressEntrevistas do cargo de Customer Care Representative da empresa American ExpressEntrevista da empresa American Express


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      Entrevista para Customer Care Representative

      10 de mai. de 2013
      Funcionário(a) sigiloso(a)
      Fort Lauderdale, FL
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 3 dias. Fui entrevistado pela American Express (Fort Lauderdale, FL) em mai. de 2013

      Entrevista

      I applied online via americanexpress.com and took an hour long assessment which has multiple parts based on call scenarios, behavioral questions, and some arithmetic questions. The next day, I received a call to schedule a phone interview for the next day. I had the phone interview with a very pleasant young woman who asked many behavioral and experience based questions. I suggest you study the STAR method and jot down some examples ahead of time to prepare. A few hours after my phone interview, she called me back to schedule a face-to-face interview for the following day. She prepared me on how I should prepare and sent me the STAR method via email. I studied the company, their mission, what they stand for and strive for, and the position itself. They are such a wonderful company that i was very pleased to study about their history. My interview was with the Hiring Manager who asked me different behavioral questions and she was very polite as well. I received an offer right then and there and I was elated! Thank you American Express! I can't wait to be a part of the team. Good luck to all of you applying. Drug/Background/Education/Criminal test are the last step.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time when you planned a method or idea and it didn't work out the way you might have expected.
      6 respostas
      9

      Outras avaliações de entrevista de vagas de Customer Care Representative da empresa American Express

      Entrevista para Customer Care Representative

      30 de ago. de 2022
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa American Express.

      Entrevista

      Interview process was very smooth, had a great recruiter to prep me. Did 3 rounds of interviews, the last round was with multiple candidates and hiring managers from Amex. Answering questions and roll playing with different hiring managers as well as being responsive when the hiring managers was going through some job details

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me a time where I had to make a change into a work setting and how did I adapt and handle that change.
      Responder à pergunta
      1

      Entrevista para Customer Care Representative

      12 de jan. de 2021
      Candidato(a) sigiloso(a) à entrevista
      Miami, FL
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil

      Candidatura

      Candidatei-me online. Fui entrevistado pela American Express (Miami, FL) em dez. de 2020

      Entrevista

      Had me answer 3 dry video questions, then HR called me asking generic "are you legal" questions, then radio silence for a month only to receive the no thanks email.

      Perguntas de entrevista [1]

      Pergunta 1

      Have you ever upsold anything?
      1 resposta
      1

      Entrevista para Customer Care Representative

      29 de abr. de 2022
      Funcionário(a) sigiloso(a)
      Salt Lake City, UT
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 6 dias. Fui entrevistado pela American Express (Salt Lake City, UT) em jan. de 2020

      Entrevista

      All of their interview questions are situational based, so bring with you a list of your accomplishments to find an answer to their questions. Also plan on providing a copy of your resume and possibly your list of references.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me about a time where you were able to exceed a customer's expectations? What were the circumstances and how did you impress them?
      Responder à pergunta
      1