Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      American Express

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa American Express | Vagas da empresa American Express | Salários da empresa American Express | Benefícios da empresa American Express
      Entrevistas da empresa American ExpressEntrevistas do cargo de HOME BASED SERVICE - Customer Care Professional da empresa American ExpressEntrevista da empresa American Express


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Glassdoor LLC. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Glassdoor LLC.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para HOME BASED SERVICE - Customer Care Professional

      18 de ago. de 2015
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência neutra

      Outras avaliações de entrevista de vagas de HOME BASED SERVICE - Customer Care Professional da empresa American Express

      Entrevista para HOME BASED SERVICE - Customer Care Professional

      27 de jul. de 2022
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela American Express em jul. de 2015

      Entrevista

      Applied online and had HireVue video interview (just me talking to webcam and answering preset questions on the screen. This was awkward for me, as I've never done an interview this way, but not bad. Approximately one week later I had phone interview with recruiter. He said I was an excellent candidate and forwarded my information to the hiring manager and another senior employee who scheduled a video interview for the next day. It was 1 hour long and typical behavioral based questions. It wasn't easy - they want VERY specific cases, not generalities so be prepared! Also had to have 3 questions about American Express to ask at the end. I was told I would hear back within 4 days (my video interview was on a Friday, so by the following Tuesday). It's been over a week and I've heard nothing yet. I'm told this is a good sign, as I would have gotten an email rejection had they not wanted to hire me. So I'm hopeful that an offer is in the works.

      Perguntas de entrevista [1]

      Pergunta 1

      Tell us about a time you had to deal with an irate customer. How did you handle it and what was the outcome?
      1 resposta
      5

      Candidatura

      Fiz uma entrevista na empresa American Express.

      Entrevista

      Super interactive including a recorded interview, after passing the hirevue recorded interview I had a virtual face to face and was offered a job at the end of the interview.

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to work for AMEX?
      Responder à pergunta
      3

      Entrevista para HOME BASED SERVICE - Customer Care Professional

      23 de jun. de 2023
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência neutra
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 6 semanas. Fui entrevistado pela American Express em abr. de 2021

      Entrevista

      Process was long poor communication on scheduling led me to have a difficult time requesting time off at my then current job. Initial was a phone screening, then a group interview prep and finally a group interview.

      Perguntas de entrevista [1]

      Pergunta 1

      Experience on customer service and how you handle problems.
      Responder à pergunta

      Entrevista para HOME BASED SERVICE - Customer Care Professional

      15 de nov. de 2018
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista difícil

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela American Express em out. de 2018

      Entrevista

      Applied online on American Express Careers section I received a email saying that I was selected for a phone interview I set up phone interview for 3 days later the phone interview was thorough she asked a lot of questions Some were basic about my application and some STAR Format we spoke for about an hour and she informed me that she was moving me forward in the process and that the next step would be a Meet and Greet this was a panel type interview It was all virtual as this is a home based position but the meet and greet was me 5 other candidates and 4 interviewers The first part was a introduction every one takes turns introducing yourself and a quick intro about your experience after you go to a private interview with one of the interviewers there they will ask a ton of questions STAR format I don’t remember the questions and then we roll played this went well then I was sent back to the group call and was split with two other candidates to chat about the company and ask any questions we may have after that we were all told that we would hear something back within three days. About a week or so later I received a email saying that I was selected as a finalist for the position and I would be contacted in a few days to go over a few things I didn’t hear from him until 3 weeks after that email and he made an offer and sent all the info about schedule and equipment. It was tough but I enjoyed the process they only choose the best.

      Perguntas de entrevista [1]

      Pergunta 1

      Name a time you had to deliver exceptional customer Service
      Responder à pergunta
      2