We truly appreciate you taking the time to provide feedback about your recent interview process. We're always open to learning how we can do better, and your feedback is invaluable to our improvement efforts. We did run into an unexpected delay during the recruitment process for this position due to some circumstances outside of our immediate control, and our intention in keeping the lines of communication open was to foster understanding and provide support until it was determined which candidate would receive an offer. While that was the intention, we recognize we fell short of expectations here and will be reviewing our processes for opportunities to improve. We value candidates like you who invest time and effort in our process, and want to thank you again for sharing your experience. We're dedicated to improving our processes, and your input is vital. We welcome any additional feedback or questions you may have, please reach out to hr@aps.org any time.