I applied online and it was easy enough. I was called and briefly screened by a recruiter over the phone. They scheduled me for a face to face interview a week later. I met with a branch manager and assistant branch manager where they asked me standard customer service questions. The process was professional and comfortable. The recruiter, and branch managers both stated I would receive a response/ feedback within 2 weeks. They were very reassuring of this. However I never heard from anyone from amplify again. A month later my application status was changed in the website to "not selected" and that's how I found out I wasn't progressing further.