Thanks for sharing your experience and feedback. As a technical sales business, we do look for people with strong problem-solving ability and ideally a scientific background, but we don’t expect every candidate to come in with deep industry knowledge. A big part of the role is learning, and we invest a lot of time into training and developing people as they grow within the company. We’re also very open during the interview process about the pace and expectations of working in a growing business. There’s a lot of opportunity for progression and responsibility, but it does require initiative, adaptability and a willingness to get stuck in. We’d rather be transparent about that from the start so candidates can decide whether it’s the right environment for them.

Thanks for the feedback and apologies for the experience. We aim to keep candidates updated throughout the process, so we understand the frustration if communication fell short on this occasion. As a growing business managing a high volume of applications, there are times where mistakes or delays can happen, but that’s not the standard we aim for. We appreciate you taking the time to share the feedback and wish you all the best going forward.