Candidatei-me online. O processo levou 5 dias. Fui entrevistado pela Apple (Alexandria, VA) em jul. de 2016
Entrevista
I applied through apples website via my Apple ID. Literally 25 minutes late received an email invitation to the hiring event on Sunday. I was asked to verify through the email. I of course verified and showed up the the Apple Store. They started clapping and whistling as soon as you walk in. It was a group of about 27 individuals. They sat us down in front of an iMac and they went on to introduce themselves and what the apple brand family is. There were three videos in total. After each video we were asked our thoughts. Later we were broken down into smaller groups where they pass around an iPad with rounds of questions. Each person answers one question that pops up and then passes it to the next person. Once that is done they pass around documents to see when your availability is and what position you are applying for. The bring you all back to the iMac station to see if you have any questions. They end it by saying that if you receive a phone call from a number you don't know you may want to pick it up. I received a phone call for a second interview immediately the next morning. The second interview was four people with a manager and lasted an hour. They ask you to share some about yourself and why Apple. Then when it's over they tell you to wait for another call for another interview or if you get an email they did not want you.
Perguntas de entrevista [1]
Pergunta 1
Name a time when you made a mistake and had to own up to it, what did you do and how did you fix it.
Name a time when you showed too much compassion and it ended up badly.
The process involved an initial application followed by a screening call with a recruiter. This was followed by one or two interviews with team members, focusing on customer service, problem-solving, and cultural fit. The interviewers asked behavioural questions and scenarios related to handling customers and troubleshooting. Overall, the process was structured, professional, and gave a clear understanding of the role expectations.
Erstes Vorstellungsgespräch - 20 Minuten. Sehr angenehm und professionell. Solange man sich bisschen damit beschäftigt, wird es gut laufen. Man muss sich auf jedenfall selbstbewusst und sozial darstellen. Viel lächeln und aktiv zuhören. Stelle auch deine eigenen Fragen, mach es klar dass du die Website dir angeschaut hast und dass du wirklich interessiert bist. Apple ist es egal was du weißt, sei einfach ehrlich und transparent.
Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Apple (San Diego, CA) em mar. de 2026
Entrevista
One group interview as well as a phase 2/3 interview with the store manager and possibly the director (i didn't make it past the second interview) but everything is straightforward and mainly behavior questions.
Perguntas de entrevista [1]
Pergunta 1
How is your performance measured in your current or previous role?