Candidatei-me por indicação de um funcionário. O processo levou 2 semanas. Fui entrevistado pela Arizona State University (Tempe, AZ) em jan. de 2018
Entrevista
Simple interview process with Area/Center manager.
Mainly questions about personality, customer service, handling unknown situations. For example:
- Handling a mock call (Answering the phone correctly and courteously)
- Improvisation if a computer system isn't working.
- Being able to tell a student that you don't know something and how to get back to them.
Perguntas de entrevista [1]
Pergunta 1
Q: How would you answer the phone if someone called this center?
Q: Have you had any customer service experience in the past?
Fiz uma entrevista na empresa Arizona State University (Tempe, AZ).
Entrevista
I received a email to fill a google form and then had to do a zoom interview with the hiring manager and one student employee for 30 minutes explaining why i was fit for this role
