I got a phone call where I was screened. Next was a face to face interview with two managers asking questions about handling situations and showing empathy to customers. Majority of interview was how you would handle irate customers or naming a time you went above and beyond.

Applied online, manpower an outsourcing hiring agency called, had interview with an operations manager & regular manager at 5:30pm, lasted about 30 mins and the Next morning around 10:00am manpower called to offer the position but I declined due to the drama I felt was in the company but I called back a month later to accept the position because I had Bills