Two cell phone interviews, 1 with an HR representative, 1 with a technical representative. Gave overview of my work history and learned the scope of the job. Background screening was then conducted as well as

It was a very fun and informative interview. The employer did a great job at giving me insight and it was a pleasure speaking with them. We spoke about different scenarios on how to help the customer and how to access and problem solve to fix the situation between me and the customer in reference to cellphone repair.