Candidatei-me online. Fiz uma entrevista na empresa Asurion (Kansas City, MO).
Entrevista
First step was computer based. Watch a video and they have you do some "hands on" examples. Computer part takes about a hour. After you pass they send you a email to call for a phone interview thats all automated. After they review and you pass they follow up with a phone interview. The first phone interview is really relaxed with basic common sense questions. (They will let you know if you are moving to the next step or not at the end) second phone interview is a real interview and takes about 45min to a hour. It took about 24 hours for then to get back with me. Thats when a offer was made.
Perguntas de entrevista [1]
Pergunta 1
Tell me a issue you had to trouble shoot a computer related problem with a customer...
Filtro de entrevista personal, pruebas en inglés y rol play. Es importante mostrar confianza y lograr vender un producto. Durante le entrevista es necesario tener un buen nivel de inglés y hablar claramente sobre tus expectativas.
Perguntas de entrevista [1]
Pergunta 1
Tell me about yourself
How you can contribute to Asurion working team
Experience in customer service or sales
They were super awesome to talk for the interview. I was comfortable and never felt intimidated. Awesome!!’ I was hired! Yayaya I’m ready to start and super excited. Hiring process was nice and easy thank u
Perguntas de entrevista [1]
Pergunta 1
How do you find the Microsoft word on your computer
Candidatei-me online. O processo levou 1 dia. Fui entrevistado pela Asurion em out. de 2021
Entrevista
Very simple and professional. The interviewer navigated through the questions clearly and I understood precisely when given the details of the position and company. The hiring process was explained clearly as well.
Perguntas de entrevista [1]
Pergunta 1
Explain a time you had to go above and beyond to deliver quality customer service