Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Asurion em dez. de 2013
Entrevista
The interview process was fairly easy, submit an application/resume online; receive an email to complete the evaluation, then have a brief verbal interview and chose the time slot you wish to work, from the allotted available times. It's what happens next that makes this company difficult.
Perguntas de entrevista [1]
Pergunta 1
As I was emailing back and forth, the week of Christmas I only had to complete my drug screen. However, I never received the email. I just assumed it was because of being on Dec 23, and only being given a 48 window I would get after the holidays. When I emailed asking about it on Dec 30, I was told I no longer had a job because I didn't do the drug screen. They even went to the effort of forwarding me an email they claim to have sent. Funny that I received all other emails, I had went through purchasing all items needed, including a computer, had been going through every step, but they claim I intentionally didn't take a drug screen. Keep in mind, I am also 74 yrs old...why would I not take a drug screen?! Be very diligent with this company, and if you know it is time for a drug screen, or an evaluation, or to complete the background check, etc. don't wait even one day...inquire about it!
Fiz uma entrevista na empresa Asurion (Phoenix, AZ).
Entrevista
The interview process for the customer service position started with a phone screening where they asked about my availability, background, and basic customer service experience. After that, I was invited for an in-person (or virtual) interview with the hiring manager. During the interview, they asked behavioral questions like how I handle difficult customers, how I stay calm under pressure, and how I work as part of a team. They also gave a few scenarios and asked how I would respond. The whole process was straightforward and focused on communication skills, patience, and problem-solving. I heard back shortly after with next steps.
Candidatei-me por meio de recrutador(a). O processo levou 3 dias. Fui entrevistado pela Asurion (Houston, TX) em fev. de 2025
Entrevista
The entire process was a virtual process. They simple questions about your availability and then took a short assessment. Once you completed that then you had and interview with a recruiter.
Perguntas de entrevista [1]
Pergunta 1
Give me a time when you had to upsell in previous job?
Candidatei-me online. O processo levou 5 dias. Fui entrevistado pela Asurion (Bogotá, ) em ago. de 2024
Entrevista
It was an easy interview, they ask for experience details and then a little sales role-play. The interviewer was pretty cool, they ask also for the way you handle calls and sales management tools.