Fiz uma entrevista na empresa Avetta (Calgary, AB).
Entrevista
Pretty standard. There was two rounds of interviews. One is with HR and the second with hiring manager. Both virtual and pretty straight forward. Very focused on customer service experience.
Perguntas de entrevista [1]
Pergunta 1
What do you know about Avetta?
How to deescalate a situation with a frustrated customer?