It was over the phone and then over Zoom with a third party. They barely asked any questions, and it was more of an explanation of the job after looking over your application.

It was a quick phone interview and then we completed a two week onbarding process, the onboarding was very htorough and well structured. They have a high turnover rate so the hirhng process is very fast...

I would not recommend interviewing for a Customer Service Representative role at Avis Budget Group. My recruiter arrived late to the scheduled interview without any acknowledgment or apology, which set a negative tone. Additionally, the job description did not mention any relocation requirements or provide information about relocation assistance. I was open to relocating, but because I wasn’t already based in the Boston area, my application was dismissed outright. This could have easily been clarified earlier in the process. Overall, the experience felt disorganized and unprofessional, which unfortunately aligns with the company's reputation for high turnover.