Overall, took two months from application submission to the first interview with the hiring manager. Process is unclear. Prior to the recruiter screening call, I was asked to send a few written answers to some questions to help set the stage for the call with the recruiter. During the call, it became clear that the recruiter did not read the requested document, later stating that it would be sent to the hiring manager. The hiring manager call was supposed to be about the company values, as per the invite and communication with the recruitment team. Much time was wasted on understanding these values, and preparing good answers for them. The actual interview didn't touch on these at all, instead, the hiring manager asked me to tell them about a product that I had managed that I wasn't a user for. Fair enough, good question, but it isn't what I was told to prepare for. Felt like an ambush. Again, only at the end of the call, after answering all the questions the interviewer had, do I learn that they wanted to hear about the specific things I do to interact with customers and understand their needs. They never directly asked about that. I need to improve my mind-reading skills. Oh, and the kicker? No feedback after the interview. Just a generic email. I get not sending feedback after an application or a screener, but after an interview with the hiring manager?

The interview process was relatively straight forward, with a "loop" of interviews with various parties within the scope of expertise / job description. The coordinators did an EXCELLENT job guiding the whole process from start to finish. Everyone involved in my interview loop was incredibly welcoming, and were truly interested in encouraging and answering any questions I had about the job, the company, why they joined, the mission, and everything in between. I was challenged to answer specific questions, some related to my technical challenge, others of a more general nature, and was enabled to give my actual opinion instead of what I thought they wanted to hear, which was incredibly refreshing. I had 5 interviews total for my loop, 3 of those being more general interviews looking at personality, culture fit, team fit with some general knowledge included. 2 of them were much more technical, one going over my challenge and another being probed on "way of thinking" about several different types of problems. Throughout the whole process things were scheduled and communicated very quickly and clearly, and I never felt like it was a "black hole" of whether or not there was any progression. I felt like I was given information as soon as it was available.