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      Entrevistas da empresa BDEntrevistas do cargo de Technical Call Centre Manager da empresa BDEntrevista da empresa BD


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      Entrevista para Technical Call Centre Manager

      1 de fev. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Winnersh, England
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela BD (Winnersh, England) em jan. de 2018

      Entrevista

      The time from initial application and invitation for interview was quick. Had an initial chat with the Talent Acquisition Partner which was followed up with a formal invite to attend a competency based interview. The invite was very good outlining the format and who I was going to be interviewed by, there were even helpful links about the products and interview preparation. I clearly was not what they were looking for as the interview ended after 30 minutes and I was not afforded the opportunity to take the Competency based questions stating that this was to be done in the next phase should I be successful. On reflection I know where I went wrong but I feel that if you are asked to prepare for an interview you should be given the curtesy of getting the full interview if nothing else it gives one the chance to redeem themselves and the interviewers get to know you and your skills and strengths which might be useful for future roles.

      Perguntas de entrevista [1]

      Pergunta 1

      What metrics did you measure when you were managing the customer Care Centre
      Responder à pergunta
      avatar
      Resposta da empresa BD
      7y
      Dear Candidate, We are sorry to hear your experience during BD’s recruitment process was not as positive as it could have been. We would like to assure you the feedback will be reviewed internally and continuous improvement actions put in place to be sure we offer all candidates a best in class candidate experience. If you wish to further discuss your feedback, the local Talent Acquisition team would be happy to support you. BD takes candidate experience very seriously and your feedback is highly appreciated. Thank you for taking the time to share it with us. Sincerely, BD EMEA Talent Acquisition Team