We appreciate you making time to share your feedback about the interview and follow-up process. This is not the type of candidate experience we strive for. Our team uses feedback like yours to understand how we can improve our processes and candidate engagement. I'd welcome the opportunity to connect and learn more about your experience. Please feel free to send me an email if you'd like to share more: jon.jenks-bauer@becu.org Jon Jenks-Bauer Director, Recruiting