Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela BMO Financial Group (Toronto, ON) em abr. de 2015
Entrevista
1. applied online and got an email in 2 days
2. Digital interview-you have 30 seconds to prepare for answer)
3. Simulation test
4. phone interview-why you left previous job(aon Hewitt)
5. Face to face interview-biggest achievement
Perguntas de entrevista [1]
Pergunta 1
Including 4 multiple choice and 5 video questions:
1. about your proficiency in Cantonese
2. about your proficiency in Mandarin
3. how long about your customer service experience
4. comfortable with learning new software.
5. Experience in selling a product which the customer didm't need it
6. constructive feedback
7. What did you do to contribute to a team success? What was the team object, what was your role, how did you comtribute?
8. How to handle customers's rejection?
9. Handle multiple tasks while using computer software.
Candidatei-me online. Fui entrevistado pela BMO Financial Group (Mississauga, ON) em dez. de 2018
Entrevista
First I applied online and then I performed a mock -call center assessment
I was invited for a phone interview. After phone interview I was invited for 1on1 at actual bank location.
Candidatei-me online. Fui entrevistado pela BMO Financial Group (Mississauga, ON) em fev. de 2018
Entrevista
I got my phone interview last week, and about three days later, I got the face to face interview.
The experience is good and HR was very thoughtful. Be passionate when doing the interview.
Candidatei-me por indicação de um funcionário. Fiz uma entrevista na empresa BMO Financial Group (Montreal, QC).
Entrevista
The interview process took about 2 weeks. I had an online test/simulation to do before the phone interview. After the phone interview I had an interview in person with HR.
Perguntas de entrevista [1]
Pergunta 1
How to deal with an angry customer? What is a good customer service? Talk about yourself and your past experience.
