I applied online, and a couple weeks later a recruiter emailed me to set up a phone interview, which took about 20 minutes. It was more of a screening process; he asked me about my work experience, whether I have experience with sales goals, what my availability is like, etc. The day after the phone interview I was contacted by the manager of the branch I applied with for an in-person interview. The in-person interview took about an hour, and it was very casual. He asked me a lot of questions about customer service, sales, previous experiences, etc. It was a lot of "tell me about a time when..." and not so much "what are your biggest strengths and weaknesses". If you have experience in a sales environment or even just working a lot with customers, you'll be fine. He also explained the position really in-depth with me and told me about the current staff, company culture, etc. Like I said, it was really casual and seemed more like a discussion to see if I was the best fit for the job and if the job was the best fit for me rather than just him drilling me with questions. I felt really at ease with both of the interviews.

The interview through BMO Harris Bank was very easy and complicated. The recruiters did a good job reaching out to me for a phone screen. The in person interview was very easy going. It's recommended to be prepared still for the interviews.