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      BT Group

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      Buscas relacionadas: Avaliações da empresa BT Group | Vagas da empresa BT Group | Salários da empresa BT Group | Benefícios da empresa BT Group
      Entrevistas da empresa BT GroupEntrevistas do cargo de Customer Service Representative da empresa BT GroupEntrevista da empresa BT Group


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      Entrevista para Customer Service Representative

      30 de ago. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Swansea, País de Gales
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      O processo levou 2 semanas. Fui entrevistado pela BT Group (Swansea, País de Gales) em ago. de 2018

      Entrevista

      Pathetic and far too long process to interview. I clearly had far more personality and experience than anyone there and the group presentation was ridiculous as I was put with two boys who didn’t hardly speak so they couldn’t have possibly graded me on that. The individual role play calls were very childish, given a booklet with all the notes so you basically knew what to say and the interview at the end I used the STAR principal to all the questions and gave perfect examples of my past experiences. There is no way that they wouldn’t have chosen me. Clearly favoured was the person who’s sister already works there. Very bad, extremely unprofessional experience, I would not recommend it to anyone. These people don’t care about your experience or even your personality, it seems they want very basic individuals with absolutely nothing to offer to do the most mundane job on earth.

      Perguntas de entrevista [4]

      Pergunta 1

      A time you felt proud
      Responder à pergunta

      Pergunta 2

      Name a time you had to adapt to a change of process at work
      Responder à pergunta

      Pergunta 3

      Name a time you needed help with something
      Responder à pergunta

      Pergunta 4

      Why BT
      Responder à pergunta

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa BT Group

      Entrevista para Customer Service Representative

      21 de abr. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa BT Group.

      Entrevista

      Smooth first interview, typical HR questions. Questions were related to my background and previous job, mostly. Some language assessment as well. They also asked about my strengths, weaknesses, and how I handle challenges, while maintaining a friendly tone that made the conversation feel comfortable and engaging throughout the interview process overall.

      Entrevista para Customer Service Representative

      29 de jan. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Glasgow, Escócia
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa BT Group (Glasgow, Escócia).

      Entrevista

      Quick application process and friendly interview. I was pleased with the process although I did not receive an offer. I believe they would like someone who has at least 2-3 years customer service experience.

      Perguntas de entrevista [1]

      Pergunta 1

      Can you please describe a time when you met a deadline?
      Responder à pergunta

      Entrevista para Customer Service Representative (CSR)

      17 de jan. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Belfast, Irlanda do Norte
      Oferta recusada
      Experiência negativa
      Entrevista fácil

      Candidatura

      Fiz uma entrevista na empresa BT Group (Belfast, Irlanda do Norte).

      Entrevista

      Joke of a place. Management is seriously lacking empathy and communication skills. Very poor display overall. You’re only a number to these type of companies. Not acceptable in 2026. In Prison you’re treated better

      Perguntas de entrevista [1]

      Pergunta 1

      Tell em about a time you worked together as a team
      Responder à pergunta