It was a very long process. First interview was a phone interview with the recruiter, second interview was with a manager at their HQ and the third interview was with a branch manager. After the second interview, which went well. The recruiter was supposed to set up the third interview before he leaves for vacation but that didn't happened.
Standard competency based interview. Use the STAR method to set up the situation, the thought process, the action taken and result from the action. Just need to prepare to answer in that format
Perguntas de entrevista [1]
Pergunta 1
Describe a time when you had to provide a resolution that was not what the customer wanted.
Candidatei-me online. Fiz uma entrevista na empresa Bank of America.
Entrevista
Interview process came and went pretty quick. First there was a phone interview. The in person interview was like a panel with three managers on one side of the table asking questions.
3 interviews. The interviews became progressively more difficult however they ask fairly standard questions. Each interview is slightly longer than the previous one. They appreciate honest answers and not ones that are memorized or scripted.
