Candidatei-me por meio de uma agência de recrutamento. O processo levou 3 dias. Fui entrevistado pela Bank of America (Hunt Valley, MD) em jan. de 2019
Entrevista
You are brought in for a quick interview. Lasts about 10 minutes. They just have you mainly talk as if you're on the phone and go through call situation. They also ask about prior experience at other jobs which relate to customer service. Doesn't need to be call center experience as long as you interacted with customers.
Candidatei-me online. O processo levou 2 dias. Fiz uma entrevista na empresa Bank of America.
Entrevista
Six people table interview and role play about bank scenarios Different types of fraud how to follow through with clients how to research fraud how to get funds back most common fraud different scams
Fiz uma entrevista na empresa Bank of America (Bombaim).
Entrevista
It was an online interview on Webex, with one of the business manager. i only had a round of interview. It started with a self introduction and few questions. then within a week or so got the call from Hr and she help me with documentations
Candidatei-me online. Fui entrevistado pela Bank of America (Charlotte, NC) em nov. de 2022
Entrevista
phone interview was fairly easy and i made it to the second round for the face to face interview. the use the star method for interviews . look up the job description and some of the core value bofa has will help you
Perguntas de entrevista [1]
Pergunta 1
name a time you had to deal with an irate customer, and you had to keep your cool