Very laid back. The interviewer was very personable and made me comfortable immediately. She asked open ended questions once the actual interview started. She started by asking personal questions in an effort to get to know me. It was a great experience. Most of the managers that I met after her have been equally as pleasant.

There were only two interviews: a phone interview and in person panel interview. The questions asked were standard. Most of the questions revolved around past client interactions and previous leadership/coaching experience. The interviewers are looking for answers that display your desire and/or passion to work in the retail banking environment.