I was referred to the position by an existing employee who knew that I would be a good fit. After that, the initial interviews were conducted really quickly, but the placement process took a very, very long time. Months. Partly because there a layers upon layers of management. For this type of position, the store manager had to agree, as did the district manager, and then the Community Relations Manager. Then there were salary negotiations and getting placement.

The process started with a phone screening, then followed by three interviews. The first interview was with two of the store managers I would be working with; the second was with an assistant manager and a bookseller. The third interview was with the district manager. I just wrapped up my third interview a day ago and am waiting on a final decision. The questions in the first two interviews were pretty common ones related to customer service, literature, and communication skills. The final interview contained some obscure questions that I had to take a moment to answer, but I was never asked anything that really threw me off too much.