I applied online and received a phone interview request to schedule a time. The phone interview was fairly casual with some general questions on experience, background, and any current knowledge I had about the company. I would say it helps to do a little bit of research behind the company so that you at least have a general idea about what they do. A few days after the initial phone interview I received an email stating they would like to proceed with the interview process. I was notified that the process would involve a couple stages involving a 1:1 with 2-3 directors, managers, and/or team members and a presentation/role-play test. The 1:1 interviews would determine whether I would advance to the second stage. My 1:1 interviews were 30 min with a director and 30 min with a manager. Once again, it definitely helps to be prepared. I didn't just skim over the webpage for info, I spent a good amount of time reading/studying their case papers, blog, and webinars. The more info I discovered, the more I felt Bazaarvoice would be a great fit for me. I really felt that the research paid off in not only showing my passion to work for the company, but also in giving me a little head start in getting up to speed once I got the job. In a few days I received notification I had qualified to move on to the final round and I was scheduled to come in about a week later. I was to bring in a prepared intro letter / email to a hypothetical director or VP of a potential client company, then I would role-play a phone call with said VP, then be given a few minutes to write a follow up email on the spot. This final process was the most nerve racking part! PREPARE, PREPARE, PREPARE! Solid knowledge of BV services/products and industry will help you overcome objections in the role-play. Everyone was very respectful and the overall work atmosphere on my visits seemed very cheerful and bright. The HR staff and recruiter were incredibly friendly, kept in good contact, and genuinely seemed to want to find the right fit for the job. All in all, I found the process to be challenging and exciting.