Fiz uma entrevista na empresa Bergen Community College.
Entrevista
I recently went through an interview process for an IT support role, and it started with an initial screening where I was asked about my technical background, past experience, and the types of systems I’ve supported. After that, I had a technical interview where I explained how I would troubleshoot common issues with hardware, software, and networking, using real-world scenarios. I also completed a practical test to show how I handle support tasks and think through problems. Finally, I participated in a behavioral interview where I talked about how I communicate with users, handle difficult situations, and work as part of a team, showing that I can balance both technical skills and customer service.
Perguntas de entrevista [1]
Pergunta 1
One question they asked me that stood out was, “How would I troubleshoot a user who says their computer isn’t connecting to the internet?”
Candidatei-me pessoalmente. O processo levou 2 semanas. Fui entrevistado pela Bergen Community College (Paramus, NJ) em set. de 2023
Entrevista
Questions targeted towards technical knowledge and experience in customer support. Very friendly atmosphere and negotiable with work days that fit your schedule best. Targeted towards college students in the tech industry who desire to get their skillest improved.
Perguntas de entrevista [1]
Pergunta 1
How do I handle customers in a stressful environment, and what applicable computer skills do I have in aiding people?
Candidatei-me por meio de uma faculdade ou universidade. O processo levou 1 dia. Fui entrevistado pela Bergen Community College (Paramus, NJ) em jan. de 2020
Entrevista
Meet with the lead project manager, they have the main data that needed to be worked with. I had a great team to work with. Always present for any help