The interviewer was very friendly but told me from the beginning that all his questions were standard questions that they have asked everyone. He had a packet and each page had a questing. He'd ask a questions and then I had to wait for him to write down my answer. Most of the questions were regarding customer service. Very generic.

it was a typical process. go to job application, upload details, answer some questions, then was called in for in person interview. pretty laid back. the manager seemed to backfill the role.