The interview process at BETSOL involves three stages: first, an HR interview to assess the candidate's background and cultural fit. Next is a technical discussion, where basic networking knowledge and troubleshooting skills are evaluated, alongside experience with cloud platforms and customer service tools. The final operations round focuses on the candidate's ability to manage customer service, meet SLAs, and handle technical challenges effectively. This comprehensive process ensures candidates are well-rounded in both technical expertise and customer service.