The interview process for BetterUp was the most transparent, seamless, and high touch experience I have had in my career. There was a phone screen, followed by two in-person rounds with multiple employees. The interviews felt more like conversations with someone getting to know you versus someone asking arbirtrary questions to determine your IQ. The interviewers were all genuine and were passionate about the mission of BetterUp.

The interview process took nearly two months and it was all over the place. I had multiple recruiters telling me different information on how many interview rounds I would go through and one interview was scheduled to be virtual but ended up being in person, which required me to travel out of state to meet with the executive for a CSM role I would have been working in NYC for. Fortunately I enjoyed talking to each individual I had an interview with but the amount of time and energy I spent preparing, researching, and actually interviewing was the most extensive I’ve been through. The hiring manager took a vested interest in me and even prepared me for the final interview with the co-founder. This stage felt unnecessary as this position was not a leadership or people leading role and could have ended with the 5th round. Ultimately I did not receive an offer, which was very shocking as each interview I felt like I could not have done anything differently to prepare, research and practice potential questions. For future recommendations I would cut this interview process down to 3-4 stages as this is more the norm and have a faster timeline as to respect the candidates time and efforts.