Square interviewers were pleasant and great to interview with, but dealing with the third party company that was filling this role (Pro Unlimited) felt disorganized. A few memorable concerns: - job post and interviewees advised this was a downtown Toronto location, but initial job offer specified uptown Toronto location (wasn't sure if the responsibilities for both offices, requested clarification) - miscommunication on benefits - because recruitment was based out of US, there was some confusion surrounding the term 'benefits' for Canadian employees (ie: dental, paramedical, medical, etc.) initially advised by Square recruiter I would 'receive the same benefits as a full time employee' which seems generous, but this was referring to in-office perks (snacks, wellness events). The actual benefits offering was only what is minimally required by the Ontario province (quite bare bones compared to tech/software/FinTech industry standards) - some confusion on the interview/offer process - received a PRO Unlimited agreement/NDA to sign before receiving job offer (led to me clarifying 'is this the job offer? Is there a job offer outlining salary, benefits, vacation days?'). Not sure if this is standard with third party recruitment, I didn't want to sign any NDAs unless it was part of the actual employment acceptance. - Interview process (which took place pre-COVID 19) was hosted 100% remotely. Perhaps I am biased in my experiences, but I thought in would've been nice to see the office in-person at some point (be it a tour, or even being offered to have the remote interview hosted on site in a meeting room) just to get a feel.