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      Bloomberg

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      Buscas relacionadas: Avaliações da empresa Bloomberg | Vagas da empresa Bloomberg | Salários da empresa Bloomberg | Benefícios da empresa Bloomberg
      Entrevistas da empresa BloombergEntrevistas do cargo de Customer Support Representative da empresa BloombergEntrevista da empresa Bloomberg


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      Entrevista para Customer Support Representative

      13 de jun. de 2020
      Candidato(a) sigiloso(a) à entrevista
      Londres, Inglaterra
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Bloomberg (Londres, Inglaterra) em mai. de 2020

      Entrevista

      It was the most anticpitaed position but turned out to be the most disappoiting and a total waste of time. Applied on 01.05 for a starting date on 18.05, on 02.05 was asked to do a psychological behavioural mathematics assessment which come out with great result. Then heard nothing for days, so sent their recruitment an email which was ignored. On 11.05 then was sent a link to do a virtual interview responding to 9 questions with the last 3 in the second language I applied and it had to be done within 2 days. You would be responding to questions by speaking and looking into the camera and their system records them and you have 3 attempts to improve on your response wich should be a maximum of 1:30 mns for each question. Sent the recorded responses on 12.05 and then again heard nothing, so sent their recruitment an email which was also ignored. On 20.05 so two days after the job was supposed to start I received an email for the video interview (not in person due to Covid19). 26.05 had the interview on video, one interviewer refused to furn on his camera and said it will stay off the other interviewer was on video...was surprised by this lack of courtesy. First interviewer was 8 months in the job the other 18 months and on a project...I was not impressed to be honest. Interview was about my interest in the position and why I wanted to join and included 3 live scenarios, 2 verbal and one in writing. First interviewer came across unsecure and a patronizing. Then the shock to be told that the position is mainly being on the phone for the first 6 months so basically a call centre....pretty much killed any further interest....this was not clear in the job description. Interviewer was bragging about Bloomberg and how it is important to provide feedback automatically and that‘s what they do blablabla... Interview content was pretty much standard except the patronizing bit and signs of hardcore micro management which was annoying. 2 days later received rejection without feedback so asked for feedback as they were bragging about it...that was over 2 weeks ago...also that email was ignored!!! Total waste of my time and effort thinking it was a good company to go for.

      Perguntas de entrevista [12]

      Pergunta 1

      Why Bloomberg
      Responder à pergunta

      Pergunta 2

      What do you know about Bloomberg
      Responder à pergunta

      Pergunta 3

      What do you know about the position
      Responder à pergunta

      Pergunta 4

      What is excellent customer service and good customer service
      Responder à pergunta

      Pergunta 5

      What interests you in technical support
      Responder à pergunta

      Pergunta 6

      Most important skills for platinum customer support
      Responder à pergunta

      Pergunta 7

      How do you manage multitasking
      Responder à pergunta

      Pergunta 8

      Gibe an example where you adapted to a customer and where you have dealt with an irate customer
      Responder à pergunta

      Pergunta 9

      Live Scenario of an over the top angry customer
      Responder à pergunta

      Pergunta 10

      Live scenario of a demanding but friendly customer
      Responder à pergunta

      Pergunta 11

      What have you changed in a previous job
      Responder à pergunta

      Pergunta 12

      Tell me about yourself
      Responder à pergunta
      11

      Outras avaliações de entrevista de vagas de Customer Support Representative da empresa Bloomberg

      Entrevista para Customer Support Representative

      24 de mai. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência neutra
      Entrevista difícil

      Candidatura

      Candidatei-me online. Fui entrevistado pela Bloomberg em abr. de 2026

      Entrevista

      I applied online, and they asked me to submit pre-recorded video-based answers: 5 questions in English and 1 in the language I selected. Then, after 3 weeks, I was selected for the in-person interview.

      Perguntas de entrevista [1]

      Pergunta 1

      What was the best customer service you ever encountered, and would you do the same as what that customer support did if you were in the same situation?
      Responder à pergunta

      Entrevista para Customer Support Representative

      24 de dez. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência neutra
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa Bloomberg.

      Entrevista

      The interview process began with a informational interview with a HR recruiter. After the phone call, there was a 1 on 1 zoom interview with a manager where the interview was mostly behavioral and asked questions pertaining to your knowledge of the company.

      Perguntas de entrevista [1]

      Pergunta 1

      What do you know about Bloomberg?
      Responder à pergunta

      Entrevista para Customer Support Representative

      5 de out. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Tóquio
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. Fui entrevistado pela Bloomberg (Tóquio) em ago. de 2025

      Entrevista

      2 stage interview process, stage 1 was hirevue video interview and stage 2 was roleplay simulation as a client support rep, balancing calls and texts simultaneously. This was followed by in-person interview

      Perguntas de entrevista [6]

      Pergunta 1

      Tell me about yourself please
      Responder à pergunta

      Pergunta 2

      What can you tell me about Bloomberg, our products & services; and what led to your interest to apply to this company
      Responder à pergunta

      Pergunta 3

      What do you think are the most important traits or characteristics to display when trying to deliver top notch customer service to a clients and an example of when you have utlized them in a customer service situation?
      Responder à pergunta

      Pergunta 4

      Have you ever worked on something where it was crucial to be accurate? Tell us about the step you took to ensure there were no mistakes?
      Responder à pergunta

      Pergunta 5

      How do you handle situations where team members have differing opinions or approaches in achieving a common goal? And provide an example that you successfully managed the situation. 
      Responder à pergunta

      Pergunta 6

      Tell us about a time when you had to manage competing priorities within a limited amount of time. How did you address the situation and what was the outcome?
      Responder à pergunta
      3