Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela Booker (Scottsdale, AZ) em jan. de 2018
Entrevista
Face to Face and remote video conferencing interview process you get a chance to interview with each department manager they ask industry-specific questions that are relevant to the position.
Overall was smooth process of 2-4 phone calls and 2 in person interviews.
Perguntas de entrevista [1]
Pergunta 1
Past experience scenarios where you had to solve problems and escalated issues
Candidatei-me online. Fiz uma entrevista na empresa Booker.
Entrevista
Online application, I got a confirmation email immediately and a very quick followup email with more details on the starting salary, and a request for a 1 hour in-person interview. I declined because of the starting salary compared to my current one but will recommend this process to others.
Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Booker (Scottsdale, AZ) em fev. de 2017
Entrevista
Phone interview, panel interview with the Customer Experience Director, Customer experience manager and the office manager. The interview lasted over an hour and each manager asked mostly situational questions. Then they took me on a tour and had me sit down and shadow a representative to get an idea of what the position entailed
Perguntas de entrevista [1]
Pergunta 1
Can you remember a time you had a difficult customer, what was the situation and tell us step by step how you handled it, and what was the outcome.