1. Applied online using the Box Careers page.
2. Was asked to do a short (20 minute) video interview where I had to record myself answering 6 questions (half written/half Box employee prerecorded question).
3. Initial phone screen interview with recruiter (20 minutes).
4. Phone interview with hiring manager (30 minutes).
5. Virtual Zoom interview (4-30 minute interviews with 4 different employees including 2 support managers and 2 leads. 1-30 minute demo where I had to present a Box feature to all 4 employees which I interviewed with. Total 2 and half hour virtual interview process)
Perguntas de entrevista [1]
Pergunta 1
Can you tell us your approach to dealing with situations and issues which might have to be escalated due to user sentiment or what appears to be a high impact platform issue?
Candidatei-me online. Fiz uma entrevista na empresa Box (Chicago, IL).
Entrevista
The interview process started with a phone interview. After the phone interview, there was an interview with the Hiring Manager. After the Hiring Manager, there was a separate interview with 4 of the team members. The whole process took over 2 weeks for me.
Perguntas de entrevista [1]
Pergunta 1
Describe an issue that you had to assist a client with. How did you resolve the issue?
Candidatei-me online. O processo levou 3 semanas. Fui entrevistado pela Box (Austin, TX) em abr. de 2024
Entrevista
I had a 30-minute call with the recruiter, followed by a 30-minute call with the hiring manager, four back-to-back 30-minute interviews with team members, and a 1-hour presentation. I read the reviews here before the interview and I can agree: the process is overkill for a salary that's pretty close to what you might earn as a cashier at Costco or similar positions. This was the first time I've felt compelled to leave a negative review for an interview—it actually leaves a sour taste post-interview. From my experience, the process was much easier for substantially higher-paying jobs. The only saving grace was that the people seemed nice.
Candidatei-me online. O processo levou 5 semanas. Fui entrevistado pela Box em jul. de 2022
Entrevista
One of the best interviewing experiences I've ever had. We started with a 30-min HR phone screening. Then I had a 30-min manager screening specific to the team I'd be working with. Next was an interview panel with 4, 30-min 1:1s with various different team members, and a short presentation.
The entire team was really great and the process was super transparent.
