I did a preliminary phone interview, and was followed up with pretty quickly about moving forward in the process. I was given an email update of possible times and then a confirmation, some pre-interview tasks such as personality/skills assessments and a reference “checkster” form for me to fill and for them to begin checking, along with expectations for how to dress, what to bring, how to access the office and so many helpful tips. The interview itself was casual but incisive—getting to the meat of what the job will look like and why I thought I would be a good fit. They did ask for specific examples, about how I would handle resident inquiries and complaints and when I’ve done anything comparable to their level of resident/customer engagement.

Spoke with HR rep first. Be advised that HR has a significant weight in the hiring process so just understand that expectation going into the interview. HR decides if you move on or not and provides recommendations. Next interview was with Regional Manager & VP, we spoke for about an hour diving into job specifics, situation questions, experience based questions. There’s truly nothing to “prepare for” if you’re already living and breathing the role daily. Loved both of them in the interview. Final interview was with the client and they were the most “difficult” as they care about their investment which makes sense. It’ll be up to you to put them at ease about how you’ll make them money/solve their crisis problem/ lease up/whatever the main issues are. Overall the interview process is straight forward and meant for those who are talented. Bozzuto is a mafia in the best way so just don’t be upset if you get declined the first time just work harder for next time.