When in direct contact with staff they were friendly, but the hiring process and communication appears to be broken. Staff also appear to place little value on the value of a candidate’s time, leaving a poor impression of the company overall. I went through two rounds of virtual interviews, and both rounds had to be rescheduled because the interviewers were late. The rescheduled interviews also started substantially late. During what was supposed to be the first 25 minute screening interview I started trying to reach out to someone after 15 minutes of Brave Care no-show. I finally heard back from someone after 25 minutes. Because of mutual schedules, we decided to reschedule for a few days later. The interviewer was almost 15 minutes late to the rescheduled interview. This second try at the first interview seemed to go very well and I was scheduled for an interview with the manager who would be my first-line if I was hired. Again, on the day of the second interview Brave Care was a no-show until I reached out. The interviewer indicated they were tied up. Based on schedules we mutually rescheduled the second interview. The “second-second” interview also started late. The individual was nice, and the interview seemed to go well. We ended by discussing how the next round of interviews would go, which would be with potential management peers, and a hiring timeline. I did not hear back from Brave Care for a few weeks, until I received a generic “we are not proceeding with your application” email. I reached out to wish the successful candidate well and to ask for feedback. No response. I would add data to the “Interview Questions” field of this entry, but there were really no structured questions. Also, no opportunity to discuss anything of relevant professional substance in terms of operations management or my philosophy on managing a team. Both interview rounds tended to have generic resume questions, with the second round having much more discussion on the direction of the company.