Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa Bristol West Insurance Group (Lake Mary, FL).
Entrevista
The interview was in person, in the office. The interview panel consisted of three interviewers. There were two managers and the hiring coordinator. Each person asked a set of questions. Most of the questions were in the form of the STAR Method, and there were just a few on past work experience.
Perguntas de entrevista [1]
Pergunta 1
Can you tell me a time when you handled a customer complaint? And, how you were able to either resolve the issue or had to escalate it?