Online application - fairly simple if you have done your research before hand Telephone interview - hardest part of the recruitment process, make sure you cover what motivates you, what experience you have, learn the job role and speak clearly Assessment centre - easiest part of the process, if you have been invited then you are almost there. Learn about health and safety and customer service. Work well with your team always smile, listen and pay attention to everything Very friendly recruitment consultants and they only want you to do well. Offer is conditional which consists of medical, driving test and references