Candidatei-me online. O processo levou 2 semanas. Fiz uma entrevista na empresa Brookdale Senior Living (Brentwood, TN).
Entrevista
Included an on-the-spot mock call, where the interviewer pretended to be a customer with complaint and evaluated how I handled the "call" on the spot. They were looking for the ability to redirect and calm down the customer.
Perguntas de entrevista [1]
Pergunta 1
What is an example of a customer service experience where you have gone above and beyond?
