My phone interview with Burke Williams was initially sent to spam. I returned the call right away but was only able to leave a voicemail. They followed up the next day and mentioned this is a common issue with their phone system. Unfortunately, the in-person interview was a disappointing experience. During the practical portion, soap was placed alongside the lotions in a dimly lit room, which caused confusion—I used soap instead of lotion for the first few minutes. While this may have been intentional as part of the evaluation, it felt unclear and ultimately unfair.