I applied and the process started with a phone interview with a regional recruitment manager. This was an informal chat if anything, just to get to know me a little. Then when I passed this I then went on to meet the store manager who gave me a tour before allowing me to gain some floor experience. This involved meeting colleagues and getting a feel for bingo. This was good fun. A little tip is just to keep calm, it may seem overwhelmingly busy but you'll get the hang of working with it. I then had a quick 1 on 1 with the store manager to ensure that I enjoyed myself. If you don't enjoy it then back out at this stage, it's like marmite in that regard.