The interview was overall a two step process. The first process was through a recruiter/HR representative who set up a phone interview. This allowed for HR to be able to gain an understanding of who you are, off of the paper resume and how you think and speak. More or less, it felt more like a conversation than an actual interview. They also wanted to make sure you understood the position you were applying for and what you could expect so that they didn't bring you in and blind side you with the role. The second step was a formal interview at their office with the managers of the team. My experience with the manager was less than great. The issue with a manager conducting the interview is they can lack the experience to ask questions and really gain information from the candidate. The interviewer didn't seem to do any research on who I was and what I had done prior to applying. I did not feel this during my previous conversations with HR and it could have been the manager's first time interviewing, being that he was only a couple years older than me. I have had friends work with CDW and they had better experiences. Overall it was a fairly standard interview with no real curveballs. Many of the questions felt like a HR 101 guide to interviewing. Tell me a time you experienced trouble in the office, what is your strengths/weaknesses, etc.