Candidatei-me pessoalmente. Fiz uma entrevista na empresa CEGA Group (Portsmouth, South East England, England).
Entrevista
Fairly relaxed interview in a nice office
Role play scenario questions over the phone
Empathy questions such as death
Customer service scenerioes what ifs
Can you attend training
Overview of companies
Shift patterns
Perguntas de entrevista [1]
Pergunta 1
How would you deal with a customers family who has passed away
Candidatei-me por indicação de um funcionário. O processo levou 5 dias. Fui entrevistado pela CEGA Group (Bournemouth, Inglaterra) em jun. de 2023
Entrevista
Competency based questions around cs and your experience. Pretty easy if your prepared. Call taking test you have to take a call and make the correct notes withgood spelling Overall not too bad
Simple, straightforward, with no tests to do. it was a pleasant experience and it all went by quickly. Interviewed by one person. Lasted about 45 minutes. Interviewed by department head.