Very professional, quick and concise. Comfortable environment. Need to know general knowledge of computer basics and troubleshooting. Knowledge or expertise in a particular IT area is extremely helpful. Relaxed, calm, and friendly interviews. Interview is typically with the manager and then the team.
Perguntas de entrevista [1]
Pergunta 1
Have you worked in a ticketing system before, if so which one and how many tickets have you handled in a day.