Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela CIBC (Kirkland, QC) em ago. de 2016
Entrevista
I applied online through CIBC careers and within two days I got a phone call back from human ressources. I was asked basic questions about my career path, why I want to work at CIBC, how I deal with difficult customer situations and to go through my CV. Then I got a call for a face to face interview where I was interviewed by two people. It was pretty standard, I was asked about my education, my career goals, availability, tell me about yourself etc. The questions where straight forward and direct with no curve balls.
Perguntas de entrevista [1]
Pergunta 1
Why do you want to work at CIBC?
Tell me about yourself?
What are your career goals?
What did you do at your last job?
What is your availability?
Do you have any other questions for us?
The CIBC Customer Service Representative (CSR) interview process generally takes an average of 16 to 20 days and involves multiple stages designed to assess your customer service aptitude, sales potential, and cultural fit.
Was smooth and warm. Nothing to add. Was more intro than grilling. From the beginning it was obvious that we clicked and interview was more conversational. Some tmat questions, some customer scenarios and checking loyalty issues.
Perguntas de entrevista [1]
Pergunta 1
How would you approach on specific customer problem etc
